A measured suite of software — built for the owners who curate, the staff who serve, and the aficionados who return. One ecosystem, three applications, quietly in concert.
An on-premise register, composed. Built for busy floors, confident hands, and the occasional double Macallan.
A browser-based command loft. Inventory, events, marketplace, and staff — in a single, unhurried view.
A pocket concierge for the discerning guest. The lounge, the menu, the night — available at a glance.
Every draw of a cigar, every uncorked bottle, every humidor transfer — reconciled the moment it happens. Scan from the floor; the ledger updates in the loft. The week's low-stock list arrives before the weekend does.
Built for operators who keep a Siglo VI across three locations on the Gulf Coast and need to know, at 11 a.m., which one is down to its last three.
| Cigar | Origin | Stock |
|---|---|---|
| Padrón 1964 Anniv. | Nicaragua | 42 |
| Davidoff Royal Release | Dominican | 18 |
| Cohíba Siglo VI | Cuba | 7 |
| Fuente Opus X | Dominican | 22 |
| Montecristo No. 2 | Cuba | 3 |
| Romeo y Julieta Churchill | Cuba | 29 |
Compose a tasting, set the seat count, write the card. Publish, and it surfaces in every member's pocket the next morning. RSVPs close themselves; no-shows inform the next invitation.
Tastings, pairings, member nights, private releases — priced, scheduled, and remembered.
Source from verified distributors, with provenance, release windows, and allocation visible before you commit. Reorder on cadence, or hold for the rarer boxes. No bidding theatre — just a quiet, honest ledger.
Currently onboarding importers across Florida, Georgia, and the Carolinas.
Ten quiet departments, one tablet. From the first carton received to the last review answered — every motion a proprietor makes, accounted for.
We've documented the Back-Office as a proprietor would read a menu: by course, not by screen. Each group below is a working area of the application, composed to be learned in an afternoon and lived with for years.
Every cigar, accessory, and fine spirit — registered, counted, and never out of sight.
From the first tap on the floor to the final sign-off — a single, searchable ledger.
Accept card, digital, and room-charge — with a financial ledger that balances itself.
Compose a hot deal, feature a release, and plan a season — without leaving the loft.
Onboarding, permissions, and rotas — for the team that makes the room work.
The quiet art of remembering what a guest ordered, and when they last came in.
Profile, gallery, and parameters — the administrative corners of your lounge.
Distributors, wholesale orders, and the paper trail behind every box in the humidor.
The few things worth interrupting for — and nothing more.
Shop owners are part of the Reputation Manager network — customers rate and review their experiences, and we use that data to help every member of our network become the best version of their business.
Dashboards written in English, not in SQL — with an export for when an accountant asks.
The Member App is complimentary for every guest of a partner lounge.
We design at the pace of a well-made drink. Slowness is not a bug.
Every feature is sketched with an operator in the room.
The software should disappear. The evening should not.
Lounges across Florida and the Gulf Coast were running their rooms on a patchwork — a POS from 2011, a spreadsheet for the humidor, a group chat for events, and a loyalty program printed on card stock. The wines got better. The software did not.
Cigar Lounge OS is the answer a few of us wished existed when we sat on the other side of the bar in Naples. One application for the floor. One for the loft. One for the guest on their way home. Composed together so the room runs without anyone noticing.
"We built the quietest tool we could imagine, so the loudest thing in the room would still be the conversation."
It feels less like software and more like a well-trained maître d' — present when needed, invisible otherwise.
We cut our weekly stock-taking from six hours to forty minutes. The events calendar has doubled our Thursday covers.
Our regulars noticed the app before they noticed the new furniture. That has never once happened to us.
Partner lounges across Florida and the Gulf Coast are being onboarded in small, deliberate cohorts through the summer of 2026. Tell us a little, and we'll reply within one business day.
Your request is with the concierge. We'll be in touch shortly — usually within one business day.